Privacy Policy

Last updated: Dec 12, 2025

Welcome to Richys

We're committed to respecting your privacy and safeguarding your personal data. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of your information when you engage with Richys. By using Richys, you consent to the data practices described in this policy.

Collection of Information

Here's what we collect when you use Richys:

• Personal Information: When you sign up, we collect details such as your name, email address, and other contact information.
• Usage Information: We monitor your interactions with Richys, including feature usage and visit duration.
• Cookies and Trackers: We use cookies and similar technologies to enhance your experience, analyze service performance, and tailor our offerings to your preferences.

Case Information You Provide

We process the case information you submit — including the text you enter, any uploaded materials, and data prepared for expert review — solely for the purposes of analysing your situation, generating structured clarity with AI tools, and enabling a verified expert to provide a written opinion.

A limited number of authorised Richys administrators may access this case information for quality assurance, case moderation, fraud prevention, and technical troubleshooting. Access is strictly controlled and logged. This information is not stored outside the platform or shared with third parties unrelated to your case.

We do not use your case information to train third-party AI models, and we will not use it to train our own models without your explicit consent.

Use of Your Data

We use the information we gather to:

• Provide and maintain Richys
• Enhance and personalize your experience
• Understand how you use our service
• Communicate with you about updates, offers, and important information
• Secure Richys and ensure its proper functioning
• Meet legal requirements and enforce our Terms of Use

Legal Basis for Processing (GDPR)

We process your personal data only when one of the following legal bases applies:

• Contract: when processing your data is necessary to provide the Richys service you requested, including account creation, case handling, and communication necessary to operate the platform.
• Legitimate Interests: when we process data to secure the platform, understand usage, prevent abuse, improve features, or ensure proper functioning of Richys. We balance these interests against your rights and freedoms.
• Consent: when you explicitly agree to optional processing, such as specific analytics cookies or optional communications. You may withdraw your consent at any time.
• Legal Obligation: when processing is required to comply with applicable laws, including record-keeping, tax rules, or responding to lawful requests from authorities.

Protecting Your Data

Your privacy is important to us. We employ robust security measures to protect your data from unauthorized access or breaches. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. You have the right to request deletion or correction of your data at any time.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers that assist us in operating our platform, provided that they agree to maintain confidentiality and comply with applicable data protection laws. We may also disclose your information if required by law or to enforce our Terms of Use.

Data Across Borders

Your data may be stored or processed in countries other than France. We ensure that any international transfers of your data are conducted in compliance with applicable data protection laws, including GDPR.

Your Rights Under GDPR

If you are a resident of the European Union, including France, you have specific rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to request rectification or deletion of your data
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience and analyze usage. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some functionalities of Richys.

AI Use and Your Content

We use AI responsibly and in line with OpenAI's guidelines. We do not allow third parties to use your content or customer data to train their AI models, nor will we use your content or customer data to train our models without your explicit consent.

Updates to This Policy

We may update this policy as Richys evolves. We will notify you about major changes, but it is also recommended to review this policy periodically.

Getting in Touch

If you have questions or concerns about this Privacy Policy, please contact us via our website at https://richys.co or email us at [email protected].

Thank you for trusting Richys. We are dedicated to supporting your financial journey with full respect for your privacy and in compliance with GDPR.